Frequently Asked Questions

How long is a session?

Standard sessions run for 50 minutes. Longer sessions are available if required and are recommended for some EMDR processing.

How many sessions will I need?

Each individual and situation is different. Some people feel they have reached their goals in only a few sessions, most benefit from more. The first session is mostly taken up with questions about your situation, past experiences, needs and goals. From there, you can work with Sarah to determine the number and frequency of sessions that will best suit your situation.

Do I need a referral from a GP?

No, you can refer yourself. However, you will need a referral from a GP or Psychiatrist to be eligible for Medicare rebates.

How do I access the Medicare rebate?

You need a mental health care plan from a GP, or a referral from a psychiatrist to access Medicare benefits. You should book an extended visit with your GP and he or she will assess your symptoms and write a Mental Health Care Plan if you are eligible.

How do I access my private health cover rebate?

You do not have to have a referral to access private health cover rebates for psychology, you just need to make an appointment. If you do have private extras, you should check the amount of your rebate with your fund.

How do I access a psychologist if I have a Motor Vehicle Accident claim?

You need a referral from your GP and you are advised to consult your claims manager.

Is relationship counselling covered by Medicare?

Medicare is for people with a health problem, so generally speaking relationship counselling is not covered. You can consult your GP if stress or mental illness is involved in your situation.

What if I need support outside of sessions?

Sarah is unable to offer in depth support outside of your scheduled sessions. However, she will do her best to offer additional sessions in between regular sessions if required. She will work with you to create a plan that you can use in times of need. If you need urgent mental health support outside of your session please contact your local hospital or mental health triage on 13 14 65.

What if Sarah isn't the right psychologist for me?

Sarah is bound by strict ethical guidelines and understands that it is important to get the right "fit". If she is not the right psychologist for you, she will recommend someone who may be more suited to your situation.